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Caryn Marooney

Fb’s venerable PR chief explains why no person is taking designate of your startup


At TechCrunch Early Stage, I spoke with Coatue Administration GP Caryn Marooney about startup branding and how founders can procure of us to listen in on what they’re constructing.

Marooney not too long ago made the soar into challenge capital; previously she was co-founder and CEO of The Outcast Agency, conception to be one of Silicon Valley’s ideal-regarded public relatives firms, which she left to turn out to be VP of Global Communications at Fb, the set aside she led comms for eight years.

Whereas founders in general may presumably perchance fair mediate PR as a mode to procure messaging all over to journalists, Marooney says that making somebody care about what you’re working on — whether that’s potentialities, merchants or journalists — requires quite a lot of the an identical abilities.

One in every of the ideal insights she shared: at a disagreeable stage, no person surely cares about what it be critical to declare.

Describing one thing as newsworthy or a huge price isn’t the an identical as demonstrating it, and whereas gigantic firms love Amazon can procure of us to listen in on one thing else they sigh, smaller startups want to be powerful more strategic with their messaging, Marooney says. “People fair mainly aren’t walking spherical caring about this sleek startup — surely, no person does.”

Getting somebody to care first is dependent upon proving your relevance. When founders are forming their messaging to address this, they ought to restful check themselves three questions about their technique, she recommends:

  • Why ought to restful someone care?
  • Is there a prefer repeat present for this?
  • Who loses whenever you design shut?

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