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IndiGo to refund all passengers for flight cancellations due to COVID-19 by 31 Jan

New Delhi: IndiGo on Monday talked about it would possibly perchance refund all buyer credit shells, which were created when flights were cancelled because of the coronavirus lockdown earlier this year, by 31 January, 2021.

The airline in a assertion talked about it has already processed end to Rs 1,000 crore of refunds, which is roughly 90 p.c of the total amount it owed to its customers.

IndiGo chief executive officer Ronojoy Dutta talked about the sudden outbreak of COVID-19 and the resulting lockdown introduced the airline”s operations to a total quit by the tip of March.

“As our incoming cash waft dried up, we were unable to straight course of refunds for cancelled flights and needed to make credit shells for the refunds that were due to our customers,” he well-known.

Nonetheless, with the resumption of operations and a popular amplify in put a query to for air scoot, the airline”s precedence has been to refund the credit shell amounts in an expedited intention, Dutta talked about.

“We’re contented to commit that we will disburse the corpulent 100 per cent credit shell payments most up-to-date by January 31, 2021,” he talked about. India resumed scheduled domestic passenger flights on 25 Would possibly presumably moreover after a gap of two months because of the coronavirus lockdown.

Scheduled world passenger flights continue to remain suspended within the nation since 23 March because of the pandemic.

Nonetheless, airways had been authorized to feature special world flights underneath the Vande Bharat Mission since Would possibly presumably moreover and underneath the bilateral air bubble pacts since July.

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